| Dimensions | 18,000 Page Yield Black Return Program Print Cartridge
Shipping Policy We specialise in the timely delivery of products you order.Generally, most products, if available from stock, will be delivered next day to mainland UK via UPS, Business Post, City Link or TNT – for outside of UK deliveries we use Internationally recognised couriers such as UPS, FedEx and DHL (for smaller deliveries) and for larger palletised deliveries we use Expeditors and TNT.
Special timed deliveries, such as Pre-8am, Pre-10.30am, Pre-Noon and Saturday deliveries can be arranged as well as Urgent Same Day deliveries. We are able to deliver most products SAME DAY into all major cities within the UK, within reason.
Choose your delivery options at checkout or call 01254 238 749 for more information. 
Returns and Warranties
|
We hope that you're pleased with your purchase from CleverBoxes.com, however we do understand that occasionally, you may need to return goods to us.
Please note that our Returns Policy for Consumers does not affect your statutory rights. You can get more information about your statutory rights from the Citizens Advice Bureau (www.citizensadvice.org.uk) or Consumer Direct (www.direct.gov.uk). We reserve the right to inspect the goods and verify any fault(s) and/or any damage.
|
|
In the event that you need to return Goods, then a Goods Returns Authorisation Number (RAN) must be obtained from us for each and every return so that we are able to administratively process your return, otherwise we have no means of identifying the Goods being returned and this may result in difficulties in returning monies. You will be sent a RAN acknowledgement by email which will also include a downloadable returns label that should be printed off and secured onto the exterior of the package. The RAN must be clearly shown on each parcel returned, and must be in the original manufacturer's packaging (which shall not be defaced) complete with accessories, manuals and documentation. Software packages must be returned unopened with the Software seals intact. Except in the case of faulty Goods, returned items not complying with these requirements will be rejected.
|
|
In the event that any Goods Delivered to you do not correspond with the Goods in the Order Confirmation, or have been Delivered to you by mistake, then you will be under a duty to take reasonable care of such Goods and to contact our Customer Services team immediately no later than 14 days. We will then arrange for a courier to collect the Goods and replacements to be supplied on a credit and recharge basis.
|
|
Care of Goods to be Returned
Whilst in possession of the Goods you will be under a duty to take reasonable care of them. We reserve the right to refuse a refund on Goods returned which have been made unfit for resale or damaged whilst in your possession.
|
|
Address for Returns of Goods
If you need to return Goods to us for whatever reason, then please send such items to: Cleverboxes Limited Returns, Australia House, Metcalf Drive, Altham Industrial Estate, Altham, Lancashire. BB5 5TU
|
|
Return of Defective Goods
|
|
(a)
|
In the event that Goods are found to be defective at any time within the first 30 days from delivery then please contact our Customer Services team immediately that you become aware of the defect, ensuring that you have the item's serial number available to provide to our staff. Different manufacturers have differing policies for dealing with Goods, which are termed 'dead on arrival' meaning that the Goods are found to be faulty either on delivery or very shortly afterwards. You will therefore be advised by our Customer Services team of the relevant manufacturer's returns policy. In the event that a manufacturer's returns policy applies we will not charge you for the collection of the Defective Goods. It is your responsibility to package and secure the Goods prior to collection to prevent damage during their return to us.
|
|
(b)
|
We shall at our option repair or replace such Defective Goods (or the defective part) and only if a repair or replacement is not possible or would be disproportionate to the price of such Goods we shall at our discretion refund the price of such Defective Goods at the pro-rata contract rate provided that you return the Defective Goods to us with all internal and external parts that were delivered with the Goods.
|
|
(c)
|
If we arrange for a courier collection of your Goods, this will normally take place between 9.00am and 5.30pm, and it is your responsibility to ensure that someone will be present at the collection address when the courier arrives.
|
|
(d)
|
On receipt by us of the returned Defective Goods, if following the testing process the Defective Goods are found to be in good working order without defect, we will return the Goods to you, and the carriage costs of this return will be your responsibility. Please note that if you have, in the meantime, required us to provide you with replacement Goods before completion of the testing process, you will be liable to pay for these Goods. If, when we examine the Defective Goods, it is evident that the defect has arisen because you have failed to follow Cleverboxes' or the manufacturer's instructions as to the storage, installation, commissioning, use or maintenance of the Goods, or if you have altered the Goods without the written consent of Cleverboxes then we reserve the right to refuse a repair, replacement or refund.
|
|
(e)
|
You should note that we adhere to individual manufacturers' guidelines in respect of acceptable deviation of quality of certain items. Therefore, we reserve the right not to accept Goods considered by you to be defective if the error or fault is within the manufacturer's accepted manufacturing tolerances. If you have any doubt, please contact our Customer Services. As an example, due to the current manufacturing methods of active matrix display panels, a small percentage of sub-pixel anomalies (i.e. a pixel that is stuck on or off) are accepted by the industry as unavoidable. Accordingly, because the manufacturing yield of perfect active matrix panels is low, displays may have some sub-pixels that are either always on or off. The cost of accepting only theoretically perfect displays would almost double the price of a portable computer using an LCD screen. Please be aware of this before purchasing a TFT screen.
|
|
|
Warranty Claims
|
|
(a)
|
If Goods become faulty more than 30 days after delivery then you are advised to contact the manufacturer and use their warranty procedure. Unless otherwise stated in the manufacturer's documentation, all Goods carry a manufacturer's warranty.
|
|
(b)
|
If you wish to make a warranty claim, you must comply with the manufacturer's instructions and warranty procedure. In order to resolve your problem as quickly as possible, we will refer you to the manufacturer who will deal directly with the return. In these instances, we will provide you with the contact information for the relevant manufacturer.
|
|
(c)
|
All warranties provided under these Terms shall be invalidated if the Goods have been worked upon, altered or damaged in any way by you or your employees or agents, or if the Goods have not been used in accordance with the manufacturer's instructions.
|
|
(d)
|
You should note that certain Goods have a reduced warranty period. In particular, Goods specified as 'refurbished' are only subject to a 3-month warranty from the date of delivery. Your statutory rights are not affected when you purchase such Goods.
|
|
|
Return for credit
|
|
(a)
|
In the event that we, at our absolute discretion, agree to accept the return for credit of unwanted products, the Goods must be returned with our prior written agreement within 14 days of delivery. The Goods must be unopened, with the manufacturers' seals intact and in perfect re-saleable condition. All Goods returned in these circumstances will not be subject to a re-stocking fee. Please ensure that the Goods you have purchased are to your specification prior to breaking the manufacturers' seals. This will avoid disappointment and the Goods being rejected, should you wish to return them.
|
|
(b)
|
Any Goods returned unopened, with the manufacturers' seal intact and in re-saleable condition, outside of the 14 days specified in clause 5.8(a) may be returned for credit subject to our absolute discretion and shall be decided by us on a case-by-case basis. All Goods returned in these circumstances will be subject to a reasonable re-stocking fee to cover our administrative charges.
|
|
(c)
|
No Software on which seals have been broken can be returned for credit. If any Software discs are faulty, then you are advised to use the manufacturer's warranty procedure. Please note Software Licences are non-returnable unless the Software is materially non-compliant with its specification or the physical media on which it is supplied is defective.
|
|
|
Provision of Services
|
|
(a)
|
If you purchase Services from us, then we shall use our skill and expertise to carry out the Services to a standard equivalent to that of a competent computer professional, and shall warrant our work as free from defects for a period of 30 days after completion. In particular, we cannot be held responsible for any fault or damage not caused by our services engineers or their contracted agents. In the event of a claim arising relating to the level of skill and judgement applied in the course of providing Services, we reserve at our sole discretion the right to appoint an independent expert in the field to appraise the work carried out in the execution of the Service(s).
|
|
(b)
|
We accept no liability for equipment installed or configured by us when the equipment has subsequently been altered or configured by persons other than ourselves or our agents. Except as set out here, all other express or implied terms or warranties relating to the Services are excluded to the fullest extent permitted by law.
|
|
What is so "Clever" about CleverBoxes
CleverBoxes Ltd has been established since 2002. The continued investment into our integrated sourcing andmerchandising system has enabled our customers to take full advantage of special offers and pricing not seen from our major competitors
Our cutting-edge on-demand business management software enables us to manage all key business operations from a single point, therefore saving time and money – in addition, our integrated system continually analyses both our suppliers and competitors enabling the provision of the perfect balance of price aggressiveness without sacrificing the ability to speak to real people.
Top ten things that make us so "Clever"
Our Dedicated "Clever" team
Up-to-the-minute information
Stock availability throughout the UK
Next day delivery
Dedicated websites
Business credit accounts
Industry experts
Honest advice
Dedicated account managers
Product microsites |
 |
What is so "Clever" about CleverBoxes
The Clever thing about CleverBoxes is "The Team" based at our Head Office in Accrington.
Our highly qualified and dedicated teams of Customer Service Managers, Product Managers, Sales and Support teams all work hand in hand with our in-house marketing and web department to offer you the best customer experience possible.
Though we love to supply all our products at the lowest possible price, we wouldn't have witnessed the great success we have since 2002 without an exceptional customer service backbone.
Customers
We pride ourselves on serving the savvy Business Technology buyer. The IT industry has become more commoditised over the years, and with this, the average Technology Buyer has a myriad of online stores to source their products from. We boast customers from many different industry sectors: SME, Local Government, Education, Corporate and Trade and not just limited to the UK – we serve customers from mainland Europe as well as North America, Africa and the Middle East.
Our ever increasing up-to-the-minute online Business catalogue consists of over 125,000 quality products of which 96,000 are available directly through our website from leading manufacturers such as HP, Cisco and Microsoft.
We are able to achieve highly competitive pricing by careful purchasing from suppliers who, in turn, are focused on the timely delivery of high quality products. Our stock-holding records are accurate and updated in real time.
Orders
We will endeavour to deliver all "cleared fund" orders, placed before 5pm, next day.
The term "cleared funds" means that we must be in receipt of full payment for the goods before 5pm, to allow us to despatch them on the day they are ordered.
For credit cards this means that the card must be processed and authorised and payment received in full.
For business accounts this means we must be in receipt of an official purchase order, or purchase order number, from a credit account customer, with the required amount of funds against their account.
If you are in any doubt about this, please contact the sales department on 01254 238 749.
Delivery Policy
We specialise in the timely delivery of products you order.Generally, most products, if available from stock, will be delivered next day to mainland UK via UPS, Business Post, City Link or TNT – for outside of UK deliveries we use Internationally recognised couriers such as UPS, FedEx and DHL (for smaller deliveries) and for larger palletised deliveries we use Expeditors and TNT.
Special timed deliveries, such as Pre-8am, Pre-10.30am, Pre-Noon and Saturday deliveries can be arranged as well as Urgent Same Day deliveries. We are able to deliver most products SAME DAY into all major cities within the UK, within reason.Business AccountWe prefer to deal with businesses – the products we supply are sourced and made available with the discerning Business IT buyer in mind.Businesses prefer to pay on Credit Terms – we can accommodate this. Please complete our online form - usually we can approve a Business Account within 2 hours of receipt, faster in some instances – there are occasions, however, when further information is required by our Credit Insurers to ascertain a suitable credit limit.
We also accept all major credit cards as well as Paypal, Google Checkout, BACS and cheque payments. Call us on 01254 238 749 to apply for a business credit account.
|
 |
0X651A11E
16 in stock
£103.24 ex VAT
£123.89 inc VAT
0X651H11E
15 in stock
£286.45 ex VAT
£343.74 inc VAT
0X654X11E
4 in stock
£306.21 ex VAT
£367.45 inc VAT
|
|
|
|