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  You are Here  >   Privacy and Security Statement

Privacy and Security Statement

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Privacy and Security Policy

The cleverboxes.com website is operated by Cleverboxes Limited this policy statement covers all users who register to use the cleverboxes.com website and all visitors to the website.

We are committed to protecting your privacy when you are using our online services. Whilst information collected enables us to offer a better service, we may use the data for other purposes. cleverboxes.com may share any information it collects with other parties including its business partners, suppliers and financial institutions.

cleverboxes.com may also disclose information in response to subpoenas, governmental requests or other legal processes or to otherwise protect cleverboxes.com in respect of legal or contractual obligations.

We collect information about you for two purposes, one, to process your order and two, to provide you with the best possible service.
cleverboxes.com collects general data, pertaining to each visit to our site such as the visitor’s IP address, operating system, browser type and version number and the web pages viewed. This information is aggregated with all the other visitor information. For our registered visitors, your site behaviour characteristics are tracked and aggregated. This information may include site navigation paths, advertisements selected, business transactions conducted, and, depending on your business structure, may include personal data.

When you use this site and have not advised us to the contrary, you are agreeing that we may use the information you have provided for the purposes set out in this policy statement.

1) Notice

During the registration process, we ask for personal information which both identifies you and enables us to communicate with you. We also invite you to tell us your interests so that we can make our communications relevant and interesting for you. We will use the
information you provide for the following purposes:

  • To send you newsletters and details of offers and promotions in which we believe you will be interested
  • To improve the content, design and layout of the cleverboxes.com website and to facilitate knowledge management
  • To understand the interests and buying behaviour of our registered users
  • To perform other general marketing and promotional activities focused on our products and services
  • We may also register you for our other services which we feel may be useful or of interest to you

This privacy and security policy only covers the Cleverboxes Limited website at http://www.cleverboxes.com other links within this site to
other websites or framed third party sites within Cleverboxes Limited are not covered by this policy. We may continue to use your personal
information for a period after you cease being a registered user.

2) Consent and Choice

By accessing the website, registering and providing personal information, you accept the terms of this policy and consent to our using your
information accordingly. If you choose not to register or not to provide personal information, you may still visit the cleverboxes.com website but you will not be able to access the restricted areas available to registered users.

3) Access

We have provided an administration service (Customer Client Centre) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period whilst this change is being processed. You have the right to ask for a copy of your personal information on payment of a small fee.

To process your order, we require your name, company and trading names, billing, trading and delivery addresses, phone number, email
address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. We do our best to maintain the accuracy of any personal information you do supply to us.

You can help cleverboxes.com update and maintain the accuracy of any personal information you supply by using the Customer Client Centre or notifying cleverboxes.com Customer Services of any changes to your address, title, phone number or e-mail address.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by telephone.
Any information provided by you will be used for cleverboxes.com purposes only. However, cleverboxes.com may need to provide your
name and registered office address and/or delivery address to third parties that are involved in the processing of your order and/or for
delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).

In the course of processing your orders, cleverboxes.com may do so by using the services of reputable companies based outside the European Economic Area (such as the in the United States of America) and your personal data (including your credit card details) may be exported to such companies in such countries solely for the purposes of cleverboxes.com providing its services to you. cleverboxes.com shall only do this where your personal data is covered by adequate confidentiality obligations and restrictions on further use.
Other than as set out above, your information will not be shared with individual or other companies including direct mail organizations or other third parties) unless required by law.

4) Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed. cleverboxes.com uses industry
standard practices to safeguard the confidentiality of your personal identifiable information, including firewalls and secure socket layers.
cleverboxes.com treats data as an asset that must be protected against loss and unauthorized access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ various security techniques to protect such data from unauthorised access by users inside and outside the company.

5) Cookies

cleverboxes.com makes extensive use of cookies to deliver a rich interactive experience to the user during your visit to the website. These
cookies are used to store your “session” data and to track your progress. Our cookies streamline the user experience and do not profile your system in any way. Because of this, the cleverboxes.com website will not operate if you have a browser that either does not support cookies, or deliberately blocks them. Our cookies are only accessible by the cleverboxes.com website and data we collect is only ever used to enhance functionality and improve your experience as a user.

6) Minors

The cleverboxes.com website is not intended for use by children and we ask that no-one under the age of 18 submits personal information to us.

7) Deletion of your Personal Data

We are unable to delete your cleverboxes.com account information containing your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Cleverboxes.com via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the ‘Customer Client Centre’ section of this website.

Questions

If you find any inaccuracies in respect of information held about you, we will delete it or correct it promptly, as appropriate. The personal
information that we hold will be held securely in accordance with our internal security policy and the law. If you have any questions about this privacy and security policy, or the use of your personal information, or if you wish us to stop using your personal information in any way, please write to:

Unit C, Falcon Court
Clayton Business Park
Clayton Le Moors
Lancashire
BB5 5JD
Or email us at sales@cleverboxes.com

Cleverboxes.com reserves the right to change this privacy and security policy, any changes will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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