- To send you newsletters and details of offers and promotions in which
we believe you will be interested
- To improve the content, design and layout of the cleverboxes.com
website and to facilitate knowledge management
- To understand the interests and buying behaviour of our registered
users
- To perform other general marketing and promotional activities focused
on our products and services
- We may also register you for our other services which we feel may be
useful or of interest to you
This privacy and security policy only covers the Cleverboxes Limited
website at http://www.cleverboxes.com other links within this site to
other websites or framed third party sites within Cleverboxes Limited are
not covered by this policy. We may continue to use your personal
information for a period after you cease being a registered user.
2) Consent and Choice
By accessing the website, registering and providing personal information,
you accept the terms of this policy and consent to our using your
information accordingly. If you choose not to register or not to provide
personal information, you may still visit the cleverboxes.com website but
you will not be able to access the restricted areas available to registered
users.
3) Access
We have provided an administration service (Customer Client Centre)
where you can review your personal information at any time to ensure it
is correct and current. You will be able to update, correct, change or
delete inaccurate details. You may also change your choice of opting in or
out of marketing and promotional activities, although you may continue to
receive mailings for a short period whilst this change is being processed.
You have the right to ask for a copy of your personal information on
payment of a small fee.
To process your order, we require your name, company and trading
names, billing, trading and delivery addresses, phone number, email
address and credit card information. We use this information to process
your order and, if any questions should arise, to contact you about your
order. We do our best to maintain the accuracy of any personal
information you do supply to us.
You can help cleverboxes.com update and maintain the accuracy of any
personal information you supply by using the Customer Client Centre or
notifying cleverboxes.com Customer Services of any changes to your
address, title, phone number or e-mail address.
If we need to contact you, we will contact you via email first. If
unsuccessful (or time is critical), we will try to contact you by telephone.
Any information provided by you will be used for cleverboxes.com
purposes only. However, cleverboxes.com may need to provide your
name and registered office address and/or delivery address to third
parties that are involved in the processing of your order and/or for
delivering specific services to you (for example, the financial institution
that issued your credit card or the courier that delivers your order).
In the course of processing your orders, cleverboxes.com may do so by
using the services of reputable companies based outside the European
Economic Area (such as the in the United States of America) and your
personal data (including your credit card details) may be exported to such
companies in such countries solely for the purposes of cleverboxes.com
providing its services to you. cleverboxes.com shall only do this where
your personal data is covered by adequate confidentiality obligations and
restrictions on further use.
Other than as set out above, your information will not be shared with
individual or other companies including direct mail organizations or other
third parties) unless required by law.
4) Security
We have taken appropriate measures to ensure that your personal
information is not unlawfully processed. cleverboxes.com uses industry
standard practices to safeguard the confidentiality of your personal
identifiable information, including firewalls and secure socket layers.
cleverboxes.com treats data as an asset that must be protected against
loss and unauthorized access. However, no information transferred over
the Internet or wireless network can be guaranteed to be completely
secure. We employ various security techniques to protect such data from
unauthorised access by users inside and outside the company.
5) Cookies
cleverboxes.com makes extensive use of cookies to deliver a rich
interactive experience to the user during your visit to the website. These
cookies are used to store your “session” data and to track your progress.
Our cookies streamline the user experience and do not profile your system
in any way. Because of this, the cleverboxes.com website will not operate
if you have a browser that either does not support cookies, or deliberately
blocks them. Our cookies are only accessible by the cleverboxes.com
website and data we collect is only ever used to enhance functionality and
improve your experience as a user.
6) Minors
The cleverboxes.com website is not intended for use by children and we
ask that no-one under the age of 18 submits personal information to us.
7) Deletion of your Personal Data
We are unable to delete your cleverboxes.com account information
containing your personal information for a period of 6 years from the date
of your last interaction with us (this could be a sales transaction, a return,
or some other interaction with Cleverboxes.com via our Customer
Services team or our online tools). This is because we may need to access
historical information for business reporting purposes. Please note
however, that at any point in time you may opt in or out of marketing
communications via the ‘Customer Client Centre’ section of this website.
Questions
If you find any inaccuracies in respect of information held about you, we
will delete it or correct it promptly, as appropriate. The personal
information that we hold will be held securely in accordance with our
internal security policy and the law. If you have any questions about this
privacy and security policy, or the use of your personal information, or if
you wish us to stop using your personal information in any way, please
write to:
Unit C, Falcon Court
Clayton Business Park
Clayton Le Moors
Lancashire
BB5 5JD
Or email us at sales@cleverboxes.com
Cleverboxes.com reserves the right to change this privacy and security
policy, any changes will be posted on this page so that you are always
aware of what information we collect, how we use it and under what
circumstances we disclose it.